Pickup & Delivery

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PICKUP & DELIVERY

Our scheduling is flexible and convenient.

Standard turnaround time is 2 days, our express service has a 24-hr* turnaround. Should our professional cleaners find that an item needs special attention, we will promptly contact you regarding the concern.

PICKUP + DELIVERY

We offer standard and express delivery options. Choose the service according to your needs.

PICKUP & DELIVERY TURNAROUND

Turnaround Time » Our Commitment

Standard turnaround time is 2 days, and express service, where available, is typically ready within 24 hours from the time of pick up. In the case that our professional cleaners find that an item needs special attention, we will promptly notify you via text message or e-mail detailing the concern.

Express Service » 24-hr turnaround

My Online Cleaner’s service is already fast. But in case you need a special item even quicker, as a you can request a Express Service for 24-hr turnaround.

Standard Fresh Service » 2-day turnaround

We don’t expect you to schedule pickup and delivery during working hours. With My Online Cleaner, choose tlimeslots within a 2 hour service window of your choice. Since we deliver up until 11:30 PM, you can count on us to be there when you are.

SCHEDULING NOTES

In addition to our convenient timeslots and turnaround, there are other perks to our scheduling process. Earn rewards and save.

Scheduling

Our Eco-Logic technology makes it easy for you to schedule your pick-up and delivery during the same time window as your neighbor. Greenleaf timeslot are identified with a green leaf icon for fast recognition. Scheduling your service in these windows helps us minimize our carbon emission levels by eliminating wasteful trips to and from our facility. When you schedule your pick-up or delivery during these highlighted times, you will receive valuable eco-logic points, which may be redeemed for various promotions or charitable donations. Choosing a Greenleaf timeslot benefits both you and the environment.

Simplify your tasks and stay ahead of your cleaning needs by setting up a recurring order—take another load off! We will come every week, every other week, or as needed. Simply pick the time and day that works best for you during the initial order setup and let us do the rest. Your recurring order will follow the same schedule at the interval of your choice. The frequency of your recurring order is easily managed in your account preferences. You can always schedule an additional service or cancel your recurring order at anytime.

How It Works